Detailed Job Description / Requirements
One of the Nepal’s leading Telecommunication Company invites application from the competent, committed, self-motivated and enthusiastic Nepalese candidates in the capacity of Front Desk Representative
Position: Front Desk Representative cum Adminstration
JOB DESCRIPTION
Direct Customer Engagement: Communicate with the customer visiting the service center, log their complaint and offer required solution through available resources.
Call Operation: Receive Incoming calls at the service center
Complaint Handling: Arrange for technician visit to customer premise
Activity Log: Keep track of the daily activities of complaint received and resolved
Invoicing and Financial Transaction: Handling cash received, invoice/bill issue, etc.
Inventory Tracking: Keep track of stocks and inventories and generate monthly inventory updates
JOB SPEICIFICATION
Qualifications: Minimum Bachelor Degree
Computer Skills: Basic Computer Skills/ MS Office Suite/ Email & internet usage
Communication Skills: Fluent in writing Nepali and English
Accounting Skills: Invoice Generation/ Keep track of financial transactions/ Tally
Note: Work station: Biratnagar
Interested candidates are requested to drop their CV and other supportive documents at [email protected] before 4th February, 2017.
