VACANCY ANNOUNCEMENT
Organization: U.S. Embassy in Kathmandu
Position Title: Customer Support Services Assistant
Series/Grade: LE – 0105 7
Salary:(NPR) ₨891,754
Promotion Potential: LE-7
Duty Location(s):1 Vacancy in Kathmandu, NP
Duties
Working under the Customer Support Services Supervisor, the incumbent is responsible for providing varied administrative and logistical support services to all personnel in the Mission (State, USAID and other Agencies). The incumbent is the primary Point of Contact (PoC) for reservations, maintenance, and upkeep of the conference rooms throughout the Mission. The incumbent provides support services to employees within the General Services Office with regards to their travel/training requirements. The incumbent is the primary PoC to all personnel requesting information and assistance with lodging for in-country travel. The incumbent maintains liaison with hospitality companies and acts as an alternate sub-cashier and time keeper for the entire section. The incumbent assists the Contracting Officer’s Representative (COR) for monthly office equipment servicing for the equipment in the work rooms of the Mission.
Qualifications and Evaluations
Requirements:
EXPERIENCE: Minimum 3 years of administrative experience involving customer service is required.
Education Requirements:
Successful completion of Higher Secondary education required.
Evaluations:
LANGUAGE: Level IV (Fluent) speaking/reading/writing English is required. Level IV (Fluent) speaking/reading/writing Nepali is required. English language ability will be tested.
SKILLS AND ABILITIES: The ability to work under pressure is required. The ability to use various Windows-based computer applications is required.
KNOWLEDGE: Good knowledge of administrative and organizational procedures and working knowledge of office automation equipment is required.
Qualifications:
All applicants under consideration will be required to pass medical and security certifications and complete a mandatory probationary period of one year for LE Staff.
EQUAL EMPLOYMENT OPPORTUNITY: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.
Benefits and Other Info
Benefits:
Benefits will be explained during job offer.
Agency Benefits:
Benefits will be explained during job offer.
Other Information:
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*
(2) AEFM / USEFM
(3) FS on LWOP and CS in LWOP **
Last date to apply: 5 October
HOW TO APPLY
Apply Now
For More Info:
Human Resources Section
Phone: 4234000
Email: [email protected]
