Job Overview
Standard Chartered
JOB OPPORTUNITY
Business Development Executive, Personal Bank Acquisition – (2200024930)
Job: Retail Banking
Primary Location: Asia-Nepal-Kathmandu
Schedule: Full-time
Employee Status: Permanent
The Role Responsibilities
Strategy
Acquire NTB & ETB clients under Personal Client Segment, referring clients of other segments to the concerned Segment, ensuring internal and external compliance, handling difficult customer situations and contributing to the overall achievement of business growth
Business
- Adapt quickly to the business environment and contribute in formulating the sales strategy
- Enhance the knowledge and remain updated on multi-product offerings
- Closely monitor competition/market and ensure our sales strategies are optimal
- Maintain an updated sales data
- Ensure minimal errors while handling the sales applications
- Ensure day to day activities and client dealings are performed by exhibiting the highest level of conduct, in line with the Bank’s conduct agenda
- Actively involve in team building with an aim to achieve individual as well as team target
- Understand competitor’s products, pricing and strategies and provide regular feedback to Line Manager
- Manage difficult customer situations
- Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections
- Ensure customer dealings/instructions/requests are executed with a high level of accuracy and commitment in order to satisfy customer needs.
- Ensure validity and completeness of documents processed while on-boarding clients
- Find ways to improve operational efficiency and control costs to meet cost budgets
Processes
- Self-generate, Receive and Manage – Leads received through different channels relating to New to Bank (NTB) and Existing to Bank (ETB) clients
- Conduct research and design product/product bundles that best suit the client needs
- Maintain all requisite documents required for client for on-boarding
People and Talent
- Proactive in identifying clients and their needs
- Good teamwork and leadership
- Good resource manager
- Managing change
Risk Management
- Avoid Miss Selling
Governance
- Ensure timely understanding and compliance of all the applicable regulations of the Bank, SCB Group and Country including Money Laundering Prevention and KYC
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the [Retail banking Sales to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
AUTHORITIES
- As per the delegated authority list of SCBNL
Key Stakeholders
- Maintain good relationship with all the stakeholders and act promptly on their queries.
Other Responsibilities
- Actively involve in Bank Eco system in order to enhance Business to the Bank.
Our Ideal Candidate
- Good knowledge of market and competition
- Presentation and soft skills tailored to engaging clients
- Good communications skills
- Ability to close deals
- Negotiation and objection handling
- Knowledge of digital solutions of the Bank
- Good knowledge of all Customer Service & Retail Client products
- Thorough understanding of KYC principles
- Ability to maintain a robust MIS to track performance and customer details, so that the required information is gained as and when required.
About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.
Recruitment assessments– some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Unposting Date: 13/Sep/2022, 4:44:00 AM