Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences through seamless technology, reliable systems, and efficient support behind the scenes. But could you be the one ensuring our hotel technology and IT operations run smoothly every day? We’re searching for an IT Specialist to support our hotel’s technology infrastructure and provide efficient technical assistance across departments at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

Supporting the daily operations of the IT department to ensure all hotel systems, networks, and technology infrastructure operate efficiently

Assisting colleagues with technical support, troubleshooting, and resolving hardware, software, and connectivity issues in a timely manner

Monitoring and maintaining computers, printers, POS systems, network equipment, telecommunication systems, and other hotel technology assets

Coordinating closely with operational departments to support hotel systems including Front Office, Finance, Food & Beverage, and administrative functions

Assisting with system installations, updates, backups, user access management, and preventive maintenance activities

Supporting IT security practices, data protection measures, and compliance with hotel technology standards and policies

Maintaining IT records, equipment inventories, and documentation related to support activities and system maintenance

Assisting with vendor coordination and ensuring timely resolution of technical and system-related concerns

What We need from you

Diploma or higher education qualification in Information Technology, Computer Science, or related field preferred

Minimum 2–4 years of IT support or systems experience, preferably within the hospitality industry

Strong knowledge of computer hardware, software, networking, and troubleshooting procedures

Good communication, coordination, and problem-solving skills

Ability to work efficiently in a fast-paced hospitality environment and respond to operational technology issues when required

Familiarity with hotel systems, PMS, POS, networking equipment, and Microsoft environments preferred

Knowledge of IT security practices, system maintenance, and technology support standards preferred

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences for our guests through comfort, safety, and seamless operations behind the scenes. But could you be the one ensuring our hotel facilities and systems operate efficiently every day? We’re searching for an Engineering Supervisor to support our Engineering team in maintaining hotel facilities, equipment, and operational standards to deliver exceptional guest experiences at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

Supervising the daily engineering operations and supporting technicians to ensure smooth and efficient maintenance activities throughout the hotel

Assisting in the maintenance, repair, and preventive servicing of electrical, mechanical, plumbing, HVAC, and other building systems

Conducting routine inspections of guest rooms, public areas, and back-of-house facilities to ensure operational readiness and safety compliance

Responding promptly to maintenance requests, technical issues, and operational emergencies to minimize disruptions to guest experiences

Coordinating closely with Housekeeping, Front Office, Security, and other departments to support smooth hotel operations

Monitoring engineering tools, equipment, spare parts, and maintenance supplies to maintain operational efficiency

Supporting training and guidance for engineering team members while promoting safe working practices

Ensuring compliance with hotel policies, workplace safety procedures, fire & life safety standards, and local regulatory requirements

What We need from you

Diploma or higher education qualification in Engineering, Mechanical, Electrical, or related technical field preferred

Minimum 3–5 years of engineering or maintenance experience within a hotel, commercial property, or similar environment, including supervisory exposure preferred

Strong knowledge of building systems, preventive maintenance, and troubleshooting procedures

Good leadership, communication, and problem-solving skills

Ability to work efficiently in a fast-paced hospitality environment and handle operational emergencies when required

Familiarity with hotel maintenance systems and engineering operations preferred

Knowledge of workplace safety, fire & life safety, and local engineering compliance standards as required by local regulations

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences for our guests through warm welcomes, seamless service, and meaningful connections. But could you be the one leading the guest experience from the very first interaction? We’re searching for a Duty Manager to support our Front Office team in delivering exceptional guest service, smooth daily operations, and memorable stays at every touchpoint.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

Supporting the daily operations of the Front Office and supervising team members to ensure efficient and professional service delivery

Handling guest arrivals, departures, and requests while ensuring a smooth and welcoming experience throughout the guest journey

Responding promptly to guest feedback, concerns, and operational challenges to maintain high levels of guest satisfaction

Coordinating closely with Housekeeping, Engineering, Security, and other departments to ensure seamless hotel operations

Assisting with room allocations, VIP arrivals, and special requests to deliver personalized guest experiences

Monitoring Front Office procedures, cash handling, billing accuracy, and compliance with hotel policies and brand standards

Supporting training, coaching, and motivation of Front Office colleagues while promoting a positive team culture

Assisting with preparing operational reports and ensuring effective shift handovers

What We need from you

Diploma or higher education qualification in Hotel Management, Hospitality, or related field preferred

Minimum 4–6 years of hotel operations experience, including supervisory experience within Front Office operations

Strong understanding of Front Office procedures, guest relations, and hotel operations

Excellent communication, problem-solving, and leadership skills

Ability to remain calm and professional in a fast-paced hospitality environment

Familiarity with hotel property management systems and Microsoft Office preferred

Flexibility to work shifts, weekends, and public holidays as required by hotel operations

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance,where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences for our guests through thoughtful service, exceptional comfort, and attention to every detail. But could you be the one ensuring every room feels welcoming from the moment a guest arrives? We’re searching for a Housekeeping Supervisor to support our housekeeping team in delivering exceptional cleanliness standards and seamless guest experiences throughout the hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

Supervising daily housekeeping operations and supporting room attendants to ensure assigned areas are cleaned and maintained efficiently

Inspecting guest rooms, public areas, and back-of-house spaces to ensure compliance with IHG brand standards and cleanliness expectations

Assisting with room status updates and coordinating with the Front Office team to ensure timely room availability

Monitoring housekeeping supplies, linen, and amenities to maintain operational readiness

Supporting training and coaching of housekeeping colleagues to ensure service consistency and team development

Reporting maintenance issues and coordinating with the Engineering team for prompt resolution

Ensuring adherence to hotel safety, hygiene, and responsible business practices at all times

What We need from you

Diploma, vocational training, or higher education qualification in Hotel Management, Housekeeping, or related field preferred

Minimum 2–4 years of housekeeping experience in a hotel environment, including supervisory exposure preferred

Strong understanding of housekeeping procedures, cleanliness standards, and guest service expectations

Good leadership, communication, and organizational skills

Ability to work efficiently in a fast-paced hospitality environment

Basic knowledge of housekeeping systems and inventory handling preferred

Knowledge of workplace hygiene, health, and safety standards as required by local regulations

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable dining experiences through exceptional service, quality cuisine, and meaningful guest connections. But could you be the one leading our restaurant team to deliver memorable moments for every guest? We’re searching for a Restaurant Manager to oversee our restaurant operations and ensure outstanding service, operational excellence, and exceptional dining experiences at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

Managing the daily operations of the restaurant to ensure smooth, efficient, and guest-focused service delivery

Supervising and motivating restaurant colleagues to maintain exceptional service standards and create memorable dining experiences

Monitoring food and beverage quality, presentation, cleanliness, and overall guest satisfaction in line with hotel and brand standards

Coordinating closely with Culinary, Stewarding, and other operational teams to ensure seamless restaurant operations

Handling guest feedback, special requests, and service recovery situations professionally and promptly

Assisting with scheduling, inventory management, stock control, and departmental cost management initiatives

Supporting recruitment, training, coaching, and development of restaurant team members to maintain a positive and high-performing work environment

Ensuring compliance with hygiene, safety, responsible alcohol service, and workplace standards as required by local regulations

What We need from you

Diploma or higher education qualification in Hotel Management, Hospitality, Food & Beverage Management, or related field preferred

Minimum 5–7 years of Food & Beverage experience within a hotel or upscale restaurant environment, including supervisory or managerial experience preferred

Strong knowledge of restaurant operations, guest service standards, and food & beverage practices

Excellent communication, leadership, organizational, and problem-solving skills

Ability to lead teams effectively in a fast-paced hospitality environment

Familiarity with restaurant POS systems, inventory management, and operational reporting preferred

Knowledge of food safety, hygiene, and workplace safety standards as required by local regulations

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance—where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 180 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

A little taste of your day-to-day

Transforms operating forecasts into detailed material requirement plans, establishing standard stock and reorder levels in collaboration with department heads and management, ensuring optimized inventory.

Actively participates in negotiations for service contracts, identifies and develops reliable supply sources, and implements storage solutions to protect inventory and minimize store value, emphasizing financial responsibility.

Manages daily team activities, plans and assigns work, sets performance and development goals, and provides mentoring and coaching to enhance team member performance and address conflicts.

Conducts HR functions including interviewing, hiring, orientation, performance appraisal, and disciplinary actions, consulting with HR and general management to ensure appropriate staffing and productivity.

Promotes teamwork and quality service through consistent communication and coordination with key department heads, ensuring staff has the necessary information, tools, and market data to achieve hotel goals.

What We need from you

A Bachelor’s degree in Business, Supply Chain Management, Hospitality, or a related field is required, with professional certification in purchasing or supply chain management preferred.

The role requires 4-8 years of experience in procurement or purchasing, with at least one year in a managerial or supervisory capacity.

Key responsibilities include overseeing the procurement process, negotiating contracts, and managing vendor relationships to ensure timely delivery of supplies.

Strong communication, negotiation, and organizational skills are essential, along with the ability to monitor budgets and implement cost-saving initiatives.

Fluency in the local language(s) is required, and knowledge of additional languages is a plus.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences for our guests through safety, professionalism, and peace of mind. But could you be the one helping ensure a secure and welcoming environment for our guests, colleagues, and visitors every day? We’re searching for a Security Supervisor to support our Security team in maintaining the highest standards of safety, security, and operational readiness at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

Supervising daily security operations and supporting security colleagues to ensure a safe and secure environment throughout the hotel

Monitoring guest areas, back-of-house operations, entrances, exits, and hotel premises to maintain safety and prevent security risks

Responding promptly to incidents, emergencies, guest concerns, and safety situations in a professional and efficient manner

Conducting routine patrols, inspections, and security checks across guest rooms, public areas, and operational spaces

Coordinating closely with Front Office, Engineering, Housekeeping, and other departments to support smooth hotel operations and emergency response procedures

Assisting in monitoring CCTV systems, access control measures, and security equipment to ensure operational effectiveness

Supporting investigations, incident reporting, and documentation related to safety and security matters

Ensuring compliance with hotel policies, fire & life safety procedures, workplace safety standards, and local regulatory requirements

What We need from you

Diploma or higher education qualification in Security Management, Hospitality, or related field preferred

Minimum 3–5 years of security or safety experience within a hotel, commercial property, or similar environment, including supervisory exposure preferred

Strong understanding of hotel security operations, emergency response procedures, and fire & life safety standards

Good leadership, communication, and problem-solving skills

Ability to remain calm, professional, and responsive during emergencies and operational challenges

Familiarity with CCTV systems, incident reporting, and security procedures preferred

Knowledge of workplace safety, fire safety, and local security compliance standards as required by local regulations

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences through meaningful partnerships, personalized service, and exceptional hospitality. But could you be the one driving business growth and building lasting client relationships for Crowne Plaza Kathmandu Pulchowk? We’re searching for a Sales Manager to support our commercial team in generating revenue opportunities across corporate, government, leisure, and group segments while strengthening the hotel’s market presence.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

Managing and developing sales activities across assigned market segments including corporate, government, leisure, and group business

Building and maintaining strong relationships with existing and potential clients to drive room, banquet, and overall hotel revenue

Conducting sales calls, client meetings, networking activities, and site inspections to promote hotel facilities and services

Identifying new business opportunities, market trends, and competitive insights to support revenue growth strategies

Coordinating closely with Revenue, Reservations, Food & Beverage, and Operations teams to ensure seamless guest and client experiences

Preparing sales reports, forecasts, account plans, and market analysis to support commercial objectives

Representing the hotel at industry events, trade shows, and business networking opportunities as required

Ensuring all sales activities align with hotel policies, brand standards, and commercial goals

What We need from you

Bachelor’s degree or higher education qualification in Hospitality, Sales, Marketing, Business Administration, or related field preferred

Minimum 4–6 years of sales experience within the hospitality industry, including experience handling corporate, government, leisure, or group segments preferred

Strong knowledge of hotel sales processes, market segmentation, and revenue generation strategies

Excellent communication, negotiation, networking, and relationship-building skills

Ability to manage multiple accounts and priorities in a fast-paced environment

Familiarity with hotel sales systems, CRM platforms, and Microsoft Office preferred

Self-motivated, results-driven, and passionate about delivering exceptional client experiences

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences for our guests through thoughtful service, personal connections, and attention to every detail. But could you be the one who turns a great stay into an unforgettable one? We’re searching for a Guest Experience Supervisor to support our team in delivering exceptional service and ensuring every guest enjoys a seamless and memorable stay at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

Supporting the daily guest experience operations and ensuring exceptional service standards are consistently delivered across all guest touchpoints

Welcoming guests, handling special requests, and creating personalized experiences to enhance guest satisfaction and loyalty

Responding promptly and professionally to guest feedback, concerns, and service recovery situations

Coordinating closely with Front Office, Housekeeping, Food & Beverage, and other departments to ensure seamless guest experiences

Assisting with VIP arrivals, room preparations, amenities, and special occasions to deliver memorable stays

Monitoring guest feedback platforms and supporting initiatives to improve guest satisfaction scores and service quality

Training and motivating team members to maintain a warm, engaging, and service-focused environment

Supporting daily operational reporting and ensuring smooth communication during shift handovers

What We need from you

Diploma or higher education qualification in Hotel Management, Hospitality, or related field preferred

Minimum 2–4 years of experience in Front Office, Guest Relations, or Guest Experience operations within a hotel environment

Strong interpersonal, communication, and problem-solving skills

Passion for delivering exceptional guest service and creating memorable experiences

Ability to work confidently in a fast-paced hospitality environment

Familiarity with hotel property management systems and guest service platforms preferred

Flexibility to work shifts, weekends, and public holidays as required by hotel operations

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences through meaningful connections, collaborative teamwork, and a people-first culture. But could you be the one helping create a positive and engaging workplace experience for our colleagues every day? We’re searching for an HR Executive to support our Human Resources operations and contribute to colleague engagement, recruitment, onboarding, and daily HR administration at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

Supporting the daily operations of the Human Resources department to ensure efficient and professional HR service delivery

Assisting with recruitment coordination, onboarding processes, colleague documentation, and employee lifecycle activities

Maintaining HR records, attendance data, colleague files, and administrative documentation while ensuring confidentiality and accuracy

Supporting colleague engagement activities, training programs, wellbeing initiatives, and internal communication efforts

Assisting department heads and colleagues with HR-related queries and operational support as required

Coordinating with payroll, finance, and operational teams to ensure smooth HR administration and compliance processes

Supporting implementation of HR policies, hotel procedures, and workplace practices aligned with company standards and local labor regulations

Assisting with HR reporting, audits, and other administrative responsibilities as assigned

What We need from you

Bachelor’s degree or higher education qualification in Human Resources, Business Administration, Hospitality Management, or related field preferred

Minimum 2–4 years of Human Resources or administrative experience, preferably within the hospitality industry

Strong communication, interpersonal, organizational, and administrative skills

Ability to maintain confidentiality and handle sensitive information professionally

Good coordination and problem-solving abilities with attention to detail

Familiarity with HR systems, Microsoft Office, and administrative processes preferred

Knowledge of local labor practices and workplace compliance requirements preferred

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.