Sales Support Officer

Job Description

Key Responsibilities

Sales Process Support

• Manage property reservations and coordinate with relevant parties.
• Issue sales advice to solicitors and request contracts as needed.
• Verify contract details with sales consultants to ensure accuracy.
• Follow up on deposit payments and obtain trust receipts.
• Submit special case approvals to developers when required.

Project Coordination

• Conduct project research based on sales team requests.
• Prepare agency agreements and liaise with AMS lawyers for reviews.
• Organize project training sessions for internal teams.
• Update and maintain project information and pricing.
• Schedule and coordinate project inspections and appointments.

Lead Management Support

• Collect, distribute, and follow up on sales leads.
• Prepare and deliver weekly and monthly lead reports for management review.
• Provide feedback to the marketing team and suggest adjustments based on lead performance.

Reporting

• Compile and submit weekly, monthly, and annual reports for internal use and management review.

Cross-Department Collaboration

• Maintain effective communication and coordination with other departments.
• Provide data support and feedback to ensure smooth cross-functional operations.

What Are We Looking For

• Minimum 1 year of experience in sales support or a related field preferred.
• Fluent in English, both written and spoken (English is the working language). Proficiency in Mandarin is a good advantage.
• Proficient in Microsoft Office (Word, Excel, PowerPoint), with strong data processing and reporting skills.
• Excellent communication and teamwork skills to engage effectively with sales teams, clients, and internal departments.
• Detail-oriented and highly responsible, with the ability to work independently and meet deadlines.
• Strong learning ability and adaptability to new tasks and environments.
• Capable of managing work-related stress and prioritizing tasks effectively.
• A strong sense of customer service, focused on delivering high-quality support to clients.
• Experience in property sales within a multinational corporation is considered an advantage.
• Bachelors’ degree in Marketing or related field

What We Offer

• Excellent Mission and Culture
• Meaningful Work
• Competitive Market Salary
• Opportunities for personal development and growth
• Regular team-building and social events
• 5 Working Days per week