Operations Manager– KUMON Nepal

Job Description

Position Summary

The Assistant Operations Manager is responsible for supporting and strengthening the operational efficiency of KUMON Nepal. This role involves managing school operations, coordinating teams, ensuring curriculum quality, and executing strategic initiatives.

This is a dynamic, field-oriented role requiring active engagement with schools, instructors, students, and internal teams. The position demands strong leadership, organizational capability, and adaptability to handle multiple responsibilities effectively.

Key Responsibilities

Operational Management & Team Coordination

• Oversee daily departmental operations and ensure smooth workflow

• Coordinate with Correction and FI Team Leaders for task management and performance tracking

• Monitor team productivity, discipline, and operational standards

• Identify operational gaps and recommend improvements

• Prepare and present weekly operational reports

School Operations & Relationship Management

• Maintain strong relationships with partner schools and stakeholders

• Coordinate school-level activities such as:

  • Instructor training

  • Parent engagement sessions

  • Student development activities

  • Workshops and meetings

• Monitor student progress, attendance, and instructor performance

Curriculum Oversight & Quality Assurance

• Ensure proper implementation of the KUMON methodology

• Monitor correction accuracy and student learning progress

• Support training sessions for instructors and school staff

• Analyze performance gaps and implement improvement plans

Field Visits & Program Implementation

• Conduct regular school visits and classroom observations

• Evaluate teaching quality, study flow, and classroom management

• Provide feedback and support to instructors and team leaders

• Assist in implementing growth and quality improvement plans

Strategic Planning & Leadership Support

• Support the Head of Department in executing operational strategies

• Contribute insights in planning and decision-making processes

• Assist in team development, mentoring, and onboarding

Marketing & Sales Collaboration

• Coordinate with marketing and sales teams for campaigns and school outreach

• Support seminars, promotional events, and enrollment drives

• Assist in handling inquiries and follow-ups

HR & Administrative Coordination

• Support recruitment, onboarding, and staff coordination

• Assist in scheduling and workforce planning

• Coordinate with finance for budgeting and operational expenses

Communication & Reporting

• Maintain communication with KUMON Japan and internal teams

• Prepare reports, presentations, and documentation

• Ensure smooth coordination between schools, parents, and management

Training & Development

During the initial 6-month period, the candidate will undergo hands-on training across:

• Correction processes

• Field instruction activities

• Curriculum implementation

• School operations

• Marketing and sales coordination

Why Join KUMON Nepal?

• Work with a globally recognized education system

• Opportunity to make a meaningful impact in education

• Exposure to operations, leadership, and strategy

• Dynamic and growth-oriented work environment

• Collaboration with schools and international stakeholders

Job Specification

Educational Qualification

• Bachelor’s degree in Education, Management, Business Administration, or related field

• Master’s degree is preferred

Experience Requirements

• Minimum 3 years of experience in a managerial or supervisory role

• Experience in education sector or school coordination is an advantage

Technical & Professional Skills

• Strong organizational and multitasking skills

• Ability to manage operations and coordinate teams

• Basic understanding of educational systems and curriculum processes

• Proficiency in MS Office (Excel, Word, PowerPoint)

• Reporting and data analysis capability

Core Competencies

• Leadership and team management

• Strong communication and interpersonal skills

• Problem-solving and decision-making ability

• Strategic thinking and execution

• Relationship management with stakeholders

Behavioral Competencies

• Proactive and self-driven attitude

• High level of accountability and professionalism

• Adaptability and willingness to learn

• Detail-oriented with strong follow-through

• Collaborative team player

Other Requirements

• Must own a two-wheeler or four-wheeler (mandatory)

• Willingness to travel regularly for school visits

• Flexible working hours as per school operations

Key Performance Indicators (KPIs)

• Operational efficiency and timely execution

• Improvement in team and instructor performance

• Student progress and quality benchmarks

• School engagement and satisfaction levels

• Successful execution of growth strategies

• Effective communication and reporting