Required Skills

Front Desk Operations, Daily Operations, Pleasant Personality, Customer Service

Job Description

Position Summary

The Front Desk Executive will serve as the first point of contact for visitors and families, ensuring a welcoming, organized, and customer-friendly experience while managing front desk operations efficiently.

Key Responsibilities

Welcome and assist visitors, guests, and families

Handle ticketing, entry management, and customer inquiries

Maintain visitor records, bookings, and front desk documentation

Provide information about games, packages, and safety guidelines

Manage phone calls and coordinate customer concerns with the operations team

Support event coordination and visitor management activities

Job Specification

Academic Qualification

Bachelor’s Degree running/completed preferred

Experience Required

Previous experience in front desk, customer service, or hospitality preferred

Skills Required

Pleasant personality with professional behavior

Strong communication and interpersonal skills

Basic computer and customer handling skills

Ability to work in a fast-paced environment

Good coordination and problem-solving ability