Job Description

Position

Customer Retention Executive – Tandi

Job Level

Entry

Number of Vacancy

1

Qualification

SLC Passed/ +2 Completed

Experience

Freshers are encouraged to apply

Contract of Employment

Full-time

Job Location

Tandi

Skills and Knowledge

Strong communication and interpersonal skills

Good problem-solving and conflict resolution abilities

Basic computer knowledge (MS Office, CRM tools)

Ability to work in a fast-paced environment

Prior experience in customer service will be an added advantage

Job Duties & Responsibilities

Ensure customer retention through proactive engagement and relationship management

Follow up with customers for service renewal and device recovery

Provide accurate information regarding products and services

Address customer inquiries, concerns, and complaints efficiently

Coordinate with internal teams to resolve customer issues in a timely manner

Application Deadline

2026-05-23