Required Skills

Front Desk Operations, Communication, Smart PLS, Ability to perform under pressure

Job Description

Times Business – Motors Division is seeking a dynamic, professional, and customer-focused Showroom Hostess to join our team in Kathmandu. The ideal candidate will be responsible for managing front desk operations, welcoming customers, ensuring a premium showroom experience, and supporting daily showroom coordination and reporting activities.

Candidates with prior experience in customer-facing roles, hospitality, aviation, or showroom operations are encouraged to apply. Experience as an Air Hostess will be considered an added advantage.

Key Responsibilities

Welcome and assist walk-in customers in a professional and courteous manner

Manage front desk operations and maintain a positive showroom environment

Handle incoming phone calls and maintain proper phone etiquette

Coordinate customer inquiries and ensure smooth communication with relevant departments

Maintain customer records, visitor logs, and showroom documentation

Provide excellent customer service and ensure customer satisfaction

Support showroom operations and daily administrative activities

Assist the Business Head with periodic reports, reviews, and coordination tasks

Ensure cleanliness, presentation, and organization of the showroom reception area

Coordinate appointments, meetings, and customer follow-ups when required

Job Specification

Minimum Bachelor’s degree in any stream

Excellent personality with professional presentation and grooming

Strong interpersonal and communication skills

Ability to work efficiently in a fast-paced environment

Strong attention to detail and organizational abilities

Team-oriented mindset with a positive attitude

Knowledge of front desk handling and customer service practices

Good phone etiquette and communication handling skills

Proficiency in MS Office applications and basic computer operations

Prior experience in showroom operations or similar customer service roles is preferred

Experience as an Air Hostess or in hospitality/customer relations will be an added advantage

Preferred Attributes

Confident and customer-friendly personality

Professional behavior and communication style

Ability to multitask and manage responsibilities effectively

Quick learner with problem-solving ability

Additional Information

Earliest joining will be highly appreciated

Female candidates with strong customer engagement skills are encouraged to apply