Job Description

Company Description

Royal International Education Network, founded in 2008 and officially incorporated in 2009, is a leading educational agency in Nepal, dedicated to promoting international education. Over the past decade, the organization has grown from one office to four across Nepal and Europe, gaining extensive experience in assisting Nepali students in achieving their dreams of studying abroad. Our certified education counselors and expert IELTS and TOEFL coaches are continuously trained to meet the evolving needs of the education sector. Royal International Education Network is committed to providing students with exceptional guidance and support for their academic aspirations.

Role Description

This is a full-time on-site role for a Receptionist located in Pokhara. The Receptionist will be responsible for greeting and assisting visitors, managing incoming calls, providing professional customer service, and performing clerical duties. The role also involves maintaining office organization, scheduling appointments, and coordinating with internal and external stakeholders to ensure smooth office operations.

Qualifications

Proficiency in Receptionist Duties and Clerical Skills, including managing correspondence, scheduling, and filing

Strong Phone Etiquette and Customer Service skills to communicate effectively and address inquiries professionally

Excellent Communication skills, both verbal and written, to interact with a diverse range of individuals

Organizational skills with the ability to multitask and prioritize effectively

Familiarity with basic office software such as word processing and spreadsheets

Prior experience in a receptionist, customer service, or clerical role is preferred

High school diploma or equivalent; additional certifications in office administration are a plus