Job Description

Company Description

Sansu Holidays specializes in offering premium services in luxury holidays, ticketing, and visa facilitation. Renowned for its dedication to quality and customer satisfaction, the company handles the intricate details of travel arrangements for individuals and groups. With a strong presence in the travel industry, Sansu Holidays ensures seamless experiences tailored to meet diverse client needs. Based in Bāgmatī, Nepal, Sansu Holidays is a trusted partner for travelers seeking unparalleled service and convenience.

Role Description

This is a full-time, on-site role for a Ticketing Officer based in Bāgmatī, Nepal. The Ticketing Officer will be responsible for managing ticket sales and reservations, handling customer inquiries, ensuring excellent customer service experiences, and maintaining records of transactions. The role will also involve communication with airline partners and other travel service providers to manage bookings effectively.

Qualifications

Experience in Ticket Sales and Reservations

Strong Communication and Customer Service skills

Ability to perform Sales and meet targets when required

Proficiency in using ticketing systems or relevant software

Attention to detail and excellent organizational skills

Ability to work collaboratively in a fast-paced environment

Prior experience in the travel and tourism industry is an advantage

Bachelor’s degree in Tourism, Travel, or a related field is preferred