Required Skills

Daily Operations, Customer Service, Dealing with customer, Competent, Hardworking and Reliable, Banquet Operations

Job Description

Job Summary

The Banquet Supervisor is responsible for supervising banquet operations, ensuring excellent guest service, coordinating event setups, and managing banquet staff during events and functions. The role requires strong communication, leadership, and customer service skills to ensure smooth event execution.

Key Responsibilities

Supervise banquet operations during events, meetings, weddings, and functions

Coordinate with kitchen and service teams to ensure timely food and beverage service

Ensure proper banquet hall setup as per event requirements

Monitor cleanliness, presentation, and service standards

Handle guest inquiries and resolve complaints professionally

Assist in staff scheduling, briefing, and task allocation

Ensure all banquet equipment and materials are properly maintained

Maintain inventory and report any shortages or damages

Ensure compliance with hygiene, safety, and hospitality standards

Support management in achieving customer satisfaction goals

Job Specification

Experience

Minimum 1–2 years of experience in banquet or hospitality operations

Required Skills & Competencies

Strong communication and interpersonal skills

Leadership and team management abilities

Customer service-oriented mindset

Ability to work under pressure and flexible hours

Good organizational and problem-solving skills

Basic knowledge of banquet and hospitality operations

Educational Qualification

Intermediate/Bachelor’s degree preferred

Hospitality-related training will be an added advantage