Job Description

Position

Site Reliability Engineer

Location

Pulchowk

We are looking for a Mid-Level Site Reliability Engineer (SRE) to ensure the reliability, scalability, and performance of our production systems. The ideal candidate will play a key role in building observability, improving system uptime, managing incidents, and driving automation across infrastructure and application environments. This role requires strong collaboration with engineering and operations teams to maintain high availability and operational excellence in a fast-paced, high-transaction environment.

Qualification and Experience

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field

2–4 years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles

Experience working in production support, incident management, or cloud-based environments

Exposure to high-availability and distributed system environments (preferred fintech or high-transaction systems)

Job Description

Implement and maintain monitoring, logging, alerting, and observability solutions across systems and services

Monitor infrastructure, applications, APIs, databases, and system performance to ensure optimal availability

Configure proactive alerts, dashboards, and centralized observability platforms

Respond to production incidents and coordinate resolution, escalation, and service restoration activities

Prepare incident reports, RCA, impact analysis, and preventive action plans

Maintain postmortems, runbooks, SOPs, and operational documentation

Collaborate with engineering teams for deployment validation, change management, and operational readiness

Improve system reliability, scalability, and performance through continuous analysis and optimization

Identify operational risks, bottlenecks, and propose automation and infrastructure improvements

Support SLI/SLO definition, error budget tracking, and reliability governance

Participate in disaster recovery, business continuity planning, and incident response processes

Provide clear communication and updates during incidents and operational events

Required Skills

Strong experience in Linux/Unix system administration

Hands-on experience with monitoring and observability tools (Grafana, Prometheus, ELK, AppDynamics)

Knowledge of logging, metrics, tracing, and alerting systems

Proficiency in scripting (Bash, Python, or Shell)

Understanding of APIs, microservices, networking, and distributed systems

Experience with CI/CD pipelines and DevOps practices

Knowledge of Docker, Kubernetes, and containerized environments

Familiarity with cloud infrastructure and high availability concepts

Benefits of Working at eSewa

Stellar opportunity to work with a rising company

The amazing and passionate young team, beautiful office space

Trust of the biggest FinTech company.

One-of-a-kind company culture and growth opportunities to accelerate your career progression.

How to apply?

We are always keen to meet energetic and talented professionals who would like to join our team. Click on the button below and submit your application to apply for the post.

Application Deadline

May 31, 2026

To apply for this job please visit career.f1soft.com.