Job Description

Company Description

Hotel Mount Kailash Resort, established in 2009, is nestled in the heart of Pokhara, offering stunning views of the Fishtail Mountain and proximity to Fewa Lake. With 51 modern rooms, including deluxe accommodations with premium amenities like LED TVs, high-speed internet, and mini bars, the hotel beautifully blends comfort with the natural beauty of Pokhara. Guests can enjoy two dining spaces, a terrace dining experience, a garden, and a tranquil spa. The resort also features extensive conference and banquet facilities, creating an ideal venue for events and meetings. Its convenient location near restaurants, shopping areas, and tourist attractions ensures a memorable and seamless stay for all visitors.

Role Description

This is a full-time, on-site Night Auditor role located in Pokhara. The Night Auditor is responsible for handling nightly front desk operations, performing end-of-day financial reporting, processing reservations, assisting guests with inquiries, and providing excellent customer service. You will also manage cash transactions, reconcile accounts, and ensure all daily activities are accurately recorded to guarantee the smooth transition to the next operational day.

Qualifications

Experience with Receptionist Duties and handling Reservations

Strong Communication and Customer Service skills

Proficiency in Cash Handling and financial reconciliation

Attention to detail, organizational skills, and the ability to work independently

Proficiency in hotel management software and basic computer skills are preferred

Fluency in English and knowledge of Nepali; additional languages are a plus

Prior experience in hospitality or a related field is advantageous