Required Skills

ability to work hard, Ability to manage stress and prioritize tasks effectively, Time efficiency, English Typing, Good communication and interpersonal skills., English, Nepali, Hindi, Multitask Ability, Responsible, Self-motivation, Quick Learner, Adaptability, Teamwork (e.g.: cooperative, supportive)

Job Description

Joy Technology Pvt. Ltd. is looking for a motivated and communication-friendly Live Chat Support Representative to join our growing team. The selected candidate will be responsible for providing online support to platform users via live chat and video call interactions, and ensuring a smooth and positive user experience.

Paid training will be provided to selected candidates.

Key Responsibilities

Engage in video calling and online chat interaction with platform users

Communicate with app users and respond to messages promptly

Maintain regular communication and interaction with users

Ensure a smooth and positive user experience on the platform

Follow company guidelines and assigned tasks

Job Specification

Required Skills & Qualifications

Basic typing skills

Hindi communication ability is mandatory

Basic knowledge of smartphones and social media applications

Good verbal and written communication skills

Responsible, self-motivated, and positive work attitude

Eligibility

No prior work experience is required

Paid training will be provided by the company

Should be available for online chatting and user engagement even after office hours

Only female candidates are encouraged to apply.

Working hours

1:00 PM to 8:00 PM