Key ResponsibilitiesLead, supervise, and motivate the sales team to achieve and exceed monthly and annual sales targets.

Develop and implement effective sales strategies to drive revenue growth and market expansion.

Monitor daily sales activities, team performance, and productivity metrics.

Provide coaching, training, and performance feedback to team members.

Assign sales targets and ensure proper follow-up on leads and customer enquiries.

Build and maintain strong relationships with key customers and business partners.

Analyse sales reports, market trends, and competitor activities to identify growth opportunities.

Collaborate with marketing, operations, and customer service teams to enhance customer experience.

Handle customer complaints and resolve issues promptly and professionally.

Prepare regular sales forecasts, reports, and performance evaluations for management.

Ensure compliance with company policies, sales procedures, and service standards.