We are looking for a proactive Social Media & Customer Support Executive to promote products through Facebook, Instagram, and WhatsApp while managing customer interactions. The role involves handling inquiries, resolving complaints, maintaining accurate records, conducting basic research, and preparing reports to improve customer experience and service quality.
Job Responsibilities
Social Media Marketing: Utilize Facebook, Instagram, and WhatsApp for product promotion and engaging potential customers.
Data Entry and Research: Collect and analyze data to troubleshoot customer issues and identify improvement areas.
Customer Relationship Management: Respond promptly and professionally to customer inquiries and concerns.
Address and resolve customer complaints to ensure satisfaction.
Maintain accurate customer interaction records.
Prepare reports on customer service issues and recommendations.
Ready to take the next step in your career?
➡️ Apply on Kumarijob
You will be redirected to the original job posting to complete your application.
KaamNepal does not collect applications or store personal data.
Ready to take the next step in your career?
➡️ Apply on Kumarijob →
स्रोत: Kumarijob | You will be redirected to the original job posting to complete your application.
KaamNepal does not collect applications or store personal data.