📊 Basic Information

• Job Category:

Marketing / Advertising / Customer Service

📋 Job Description

Provide support to third-party vendors and sellers regarding operational concerns.

Respond to inquiries and resolve issues in a timely and professional manner.

Coordinate with internal teams to ensure smooth order processing and seller satisfaction.

Monitor and follow up on pending cases and escalations.

Maintain accurate records and prepare necessary reports.

Ensure compliance with company policies and service standards.

Assist in improving customer and seller experience through effective support.

✅ Job Requirements

Minimum qualification

+2 completed; Bachelor's degree running preferred.

Freshers are encouraged to apply.

Strong problem-solving and multitasking skills.

Ability to work in a fast-paced, high-volume environment.

Good communication and interpersonal skills.

Prior customer service experience will be an added advantage.

Candidates with a valid bike and driving license will be given preference.

Basic computer proficiency and familiarity with MS Office applications.