📊 Basic Information

• Job Category:

General Administration/ Management

📋 Job Description

Develop and implement strategic plans to achieve business goals and sustainable growth.

Oversee daily operations and ensure smooth coordination across all departments.

Monitor organizational performance and establish key performance indicators (KPIs).

Prepare, manage, and control budgets to maximize profitability and operational efficiency.

Analyze financial reports and make data-driven business decisions.

Lead, mentor, and motivate employees to achieve individual and organizational objectives.

Oversee recruitment, employee development, performance management, and succession planning.

Identify new business opportunities and implement strategies to increase revenue.

Build and maintain strong relationships with clients, partners, vendors, and stakeholders.

Ensure exceptional customer service and promptly address major customer concerns.

Ensure compliance with company policies, industry regulations, and legal requirements.

Identify operational risks and implement effective risk management strategies.

Foster a positive, productive, and performance-driven workplace culture.

✅ Job Requirements

Bachelor's or Master's degree in Business Administration, Hospitality Management, or a related field.

Minimum 5–6 years of proven managerial experience within the hospitality industry.

Strong leadership, team management, and people development skills.

Excellent verbal and written communication abilities.

Strong analytical, problem-solving, and decision-making capabilities.

Sound knowledge of business operations, financial management, and strategic planning.

Ability to manage multiple departments and priorities effectively.

Proficiency in Microsoft Office applications and business reporting tools.

Strong interpersonal and stakeholder management skills.

Ability to work under pressure and deliver results within deadlines.