Provide first-level technical support via phone, email, or ticketing system
Respond promptly to customer inquiries and resolve basic technical issues
Troubleshoot internet, network, software, and hardware-related problems
Log and maintain accurate records of customer issues and resolutions
Escalate unresolved or complex issues to L2/L3 support teams
Follow standard operating procedures (SOPs) and service guidelines
Ensure timely follow-up with customers until issue resolution
Maintain customer satisfaction through professional communication
Assist in installation guidance and basic configuration support
Ready to take the next step in your career?
➡️ Apply on Kumarijob
You will be redirected to the original job posting to complete your application.
KaamNepal does not collect applications or store personal data.
Ready to take the next step in your career?
➡️ Apply on Kumarijob →
स्रोत: Kumarijob | You will be redirected to the original job posting to complete your application.
KaamNepal does not collect applications or store personal data.