Skyline Travel and Tours Pvt Ltd is seeking an Airline Ticketing Officer for 1+ year of relevant experience in airline reservation and ticketing. You will issue domestic and international tickets, manage bookings accurately, and support customers and travel partners with timely, error-free airline documentation.

Key Responsibilities

• Create and confirm flight bookings using GDS/airline reservation systems as per customer itinerary requirements
• Issue airline tickets, reissue tickets, and process refunds/voids in line with airline rules and agency procedures
• Handle booking modifications (name changes where permitted, date/time changes, rerouting) and coordinate with airlines for approvals
• Verify ticketing details including passenger name, ticket type, fare rules, baggage allowances, and travel restrictions before issuance
• Process check-in support requests by sharing accurate flight information and assisting with documentation as required
• Maintain booking and ticketing records, including PNR details, ticket numbers, and audit trails for each transaction
• Resolve common ticketing issues (pricing discrepancies, incorrect fare basis, invalid documents) by escalating to supervisors/airlines when needed