📋 About This Role

We are seeking a Guest Relation Officer to join our team at Tranquillity Spa Pvt. Ltd. This role is key in providing an exceptional experience for our guests, ensuring their needs are met and that they feel valued. The ideal candidate is passionate about customer service, possesses strong communication skills, and can effortlessly build rapport with guests.

📝 Roles & Responsibilities

The Guest Relation Officer will be responsible for greeting guests, handling inquiries, providing information about services, and ensuring overall guest satisfaction. This role includes managing reservations, addressing complaints, conducting follow-ups, and maintaining a welcoming atmosphere throughout the spa.

🎓 Qualification

Candidates should have a diploma or degree in Hospitality Management or a related field, along with at least 1-2 years of experience in customer service or a similar role.

🔧 Required Skills

Excellent Communication Skills

customer service orientation

Problem-solving abilities

💼 Experience

1-3 Years

ℹ️ Additional Information

Send your Cv to [email protected] or 980189800t6