We are seeking a motivated Virtual Assistant to join our dynamic global team. The ideal candidate will handle guest communications, coordinate daily operations, manage property listings, and ensure smooth short-term rental experiences for guests. This role demands strong communication, multitasking, and organizational skills, along with the ability to work independently in a remote setting.

Key Responsibilities

Manage guest communications and handle booking inquiries efficiently.

Coordinate with cleaners, maintenance teams, and vendors to ensure timely operations.

Manage reservations, cancellations, and modifications while maintaining calendar accuracy.

Handle issue resolution professionally (lockouts, maintenance, amenities, etc.).

Oversee check-ins and check-outs to ensure smooth guest experiences.

Respond to guest reviews and maintain a positive online reputation.

Assist with listing updates, content accuracy, and pricing consistency.

Document all communications, operational updates, and reports clearly.