Customer Service Representative full-time
Kathmandu Posted Jul 31, 2026 Apply by Aug 14, 2026

Quick Overview

  • CategoryAdministration & Management
  • LocationKathmandu
  • Job TypeFull Time
  • EducationMBA
  • SalaryFixed
  • Deadline2026-08-14

Required Skills

MS Office

Job Description

Respond promptly to candidate and client inquiries via phone, email, chat, and social media.

Assist job seekers with application procedures, interview scheduling, and recruitment updates.

Maintain accurate records of candidates, clients, and communications in the recruitment database.

Coordinate interview appointments and follow up with candidates and hiring managers.

Handle complaints, concerns, and feedback professionally and efficiently.

Provide information about job openings, company services, and recruitment processes.

Support recruiters with administrative tasks, including document collection and data entry.

Monitor communication channels and ensure timely responses to all inquiries.

Build and maintain positive relationships with candidates and clients.

Ensure the confidentiality of candidate and client information.

Perform other customer service and administrative duties as assigned.

Other Specification

Master's degree (MBA or Business & Administration).

Excellent communication and interpersonal skills.

Strong organizational and customer service abilities.

Proficiency in MS Office and basic computer applications.

Ability to multitask and work in a fast-paced environment.

Transportation Allowance

NPR 5,000 per month

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