We are looking for a proactive and client-focused Client Service Executive with 2–3 years of experience to manage client relationships, coordinate marketing campaigns, and ensure the successful execution of digital projects. Prior experience in a Digital Marketing Agency is highly preferred.

Key Responsibilities

• Serve as the primary point of contact for clients, ensuring timely communication and support.
• Manage client inquiries, concerns, and requests through phone, email, and meetings.
• Coordinate with creative, content, and marketing teams to ensure timely delivery of campaigns.
• Build and maintain long-term relationships with clients and understand their business objectives.
• Develop and present marketing plans and campaign strategies to clients.
• Monitor ongoing campaigns and ensure deliverables are completed according to schedule.
• Manage clients' social media activities and coordinate monthly performance reports.
• Identify opportunities for business growth through client referrals and upselling.
• Achieve monthly and annual client servicing KPIs.

Requirements

• Pursuing or have completed a Bachelor's degree in Marketing, Business Administration, or a related field.
• 2–3 years of experience in a Client Service, Account Executive, or Client Relationship role.
• Previous experience in a Digital Marketing Agency is preferred.
• Excellent communication and presentation skills in English.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong client relationship, coordination, and problem-solving skills.
• Ability to manage multiple client accounts and meet deadlines in a fast-paced environment.