Service Advisor

Job Description

Key Responsibilities

• Ensure smooth day-to-day operations of the workshop
• Coordinate with technicians and manage workflow efficiently
• Monitor daily service progress and maintain accurate reports
• Attend to customer inquiries and service requests professionally
• Communicate clearly with customers regarding vehicle issues, repairs, and service timelines
• Maintain strong customer relationships and ensure customer satisfaction
  
  

Requirements

• Bachelor’s degree (preferred)
• Strong communication and interpersonal skills
• Good customer handling and problem-solving abilities
• Basic understanding of automobile service processes
• Ability to work in a team and manage multiple tasks
  
  

Technical Knowledge

• Basic knowledge of vehicle systems and diagnostics
• Familiarity with workshop operations is an advantage
  
  

Experience

• 0–1 year of experience preferred (freshers with relevant skills are encouraged to apply)