Public Relation Officer

Job Description

We are seeking dynamic and result-oriented Public Relations Officers (PROs) / Sales Executives to drive client acquisition and support overseas recruitment services. The role involves lead conversion, client counselling, and consistent follow-ups to achieve individual and team targets.

Job Responsibilities:

• Make a minimum of 25 outbound calls per day to new leads — all leads from Facebook ads, TikTok, referrals, etc.
• Send a minimum of 30 WhatsApp/Viber follow-up messages per day to all pending and interested clients.
• Attend to all walk-in clients promptly — greet professionally, offer tea/water, collect name and phone number.
• Conduct in-depth counselling sessions (45–60 minutes) explaining destination country, job details, salary, process, etc.
• Show clients success testimonials — photos, videos, and contact details of previously placed workers (with permission).
• Complete intake registration form for every serious client before they leave the office.
• Hand over documents checklist to every client after counselling — no client leaves without a checklist.
• Follow up on all pending applications within 48 hours — no lead goes cold without at least 3 follow-up attempts.
• Address client objections professionally: fee concerns, family concerns, permit questions, cost breakdowns.
• Know all current country work permit rules, salary ranges, and job categories in complete detail.
• Maintain a personal daily call log — submitted to Office Manager by 5:30 PM every day without fail.
• Attend monthly training refresh sessions conducted by Office Manager or MD.
• Build and maintain the testimonial database — collect 1 new testimonial per week from placed workers.
• Candidates aged between 22 and 35 are highly encouraged to apply.