We are looking for a customer-focused Travel Consultant to assist clients in planning and booking domestic and international travel. The ideal candidate should have experience in travel bookings, itinerary planning, ticketing, and GDS systems, while delivering excellent customer service throughout the travel journey.

Location

Maitidevi, Kathmandu

Working Hours

9am-6pm (Sunday-Friday)

Responsibilities of the Candidate

• Book airline tickets, hotel accommodations, car rentals, and travel packages.
• Process booking modifications, cancellations, and rebookings as required.
• Understand clients' travel needs, budgets, and preferences to recommend suitable travel options.
• Provide accurate information on destinations, visa requirements, travel regulations, and entry requirements.
• Issue flight tickets, itineraries, invoices, and other travel documents.
• Prepare customized travel itineraries for business and leisure travelers.
• Arrange connecting flights, airport transfers, accommodations, and travel insurance.
• Calculate fares, taxes, and service charges while processing payments.
• Handle flight delays, cancellations, schedule changes, and emergency travel arrangements.
• Operate GDS systems to check availability, fares, and booking rules.
• Maintain communication with clients before, during, and after their trips to ensure customer satisfaction.
• Build and maintain long-term client relationships.

Requirements

• Bachelor's degree or equivalent qualification preferred.
• 2–3 years of experience as a Travel Consultant or in a similar travel industry role.
• Hands-on experience with Amadeus, Galileo, Sabre, or other GDS systems.
• Strong knowledge of airline ticketing, travel documentation, and visa requirements.
• Excellent customer service, communication, and interpersonal skills.
• Ability to work under pressure and manage multiple bookings simultaneously.
• Good computer skills, including Microsoft Office.

To Apply: Please send your updated CV to [email protected]. Only shortlisted candidates will be contacted for the next stage of the recruitment process.