Job Description

Key Responsibilities:

• Analyse income documents such as payslips, tax returns, and financial statements to determine client income for PAYG, self-employed, or business owner clients.
• Prepare detailed loan submissions including credit proposals, income breakdowns, loan summaries, and clear exit strategies for retirement planning.
• Conduct thorough scenario analysis to identify the most suitable lender by evaluating the client’s financial position, loan preferences, and matching with lender policies.
• Validate declared living expenses by comparing them to Household Expenditure Measure (HEM) benchmarks and confirming accuracy with financial statements.
• Review broker notes to extract key insights and integrate them into the loan strategy to ensure alignment with client needs and financial goals.
• Ensure accurate and up-to-date data management by verifying CRM entries against supporting documents and maintaining consistent client records.
• Complete comprehensive financial position reviews by checking the accuracy of declared assets, liabilities, and monthly expenses against bank statements.
• Organize and maintain client folders, redacting sensitive information and preparing complete, compliant document sets for submission.
• Draft professional emails to clients that clearly outline the lending strategy, approval conditions, and required next steps.
• Provide expert guidance on loan applications requiring exceptions, recommending tailored strategies to align with lender policies and improve approval likelihood.

Qualifications:

• Educational Background: Bachelor’s degree in business administration, Finance, or a related field.
• Experience: Minimum of 1-2+ years of robust experience in Australian mortgage processing.
• Communication Skills: Excellent written, verbal, and interpersonal communication skills.
• Technical Proficiency: Highly computer literate with proficiency in MS Office, Nexus, Apply Online, and related business tools.
• Multi-tasking & Time Management: Manage multiple tasks efficiently while meeting deadlines.
• Detail Orientation: Maintain a high level of accuracy and attention to detail.

Why Join Us?

• Attractive salary package plus Quarterly incentives
• Secure employment with one of Australia’s largest and most reputable brokerage firms
• Professional work environment with fun, collaborative culture
• Career growth opportunities with Paid training programs
• Work-from-Home Flexibility
• Five-day work week (Monday to Friday)
• Employee Referral Bonus program
• Regular employee engagement and team-building activities