The Sales Officer will drive sales for ABC and EBC Nepal Trekking Adventure by engaging customers, converting inquiries into bookings, and supporting tour sales operations in the travel and tourism sector. This role is ideal for someone with around two years of experience who can manage sales targets under pressure and work independently as well as with a team.

Key Responsibilities

Respond to inbound leads and inquiries (calls, messages, and walk-ins) and qualify customer needs for trekking and tour packages

Create and present tailored trekking itineraries, pricing options, and trip inclusions based on customer preferences and available dates

Follow up with leads systematically using a tracking approach to ensure timely conversion to confirmed bookings

Coordinate with operations (guides, hotels, transport partners) to confirm availability and support accurate customer commitments

Prepare basic sales documentation such as quotations, booking confirmations, and required customer details for trip commencement

Monitor sales performance, report daily/weekly progress, and recommend improvements to increase conversion rates

Maintain customer relationships before and after booking to support repeat sales and referrals

• Requirements

Two years of sales experience in travel and tourism

Ability to manage stress and prioritize tasks effectively—handle peak inquiry volumes, deadlines, and competing priorities without missing follow-ups

Ability to multitask—manage lead tracking, quotation preparation, and customer follow-ups simultaneously

Ability to perform under pressure—close bookings and handle urgent customer requests, changes, and last-minute adjustments

ability to work hard—support field/activity requirements during high-demand periods and meet daily targets

Ability to work independently and also in a group—operate alone to manage leads while collaborating with operations and leadership

Bachelor’s degree in Business, Marketing or a related field (or equivalent practical experience)

• Nice to Have

Prior experience with trekking sales in Nepal

Experience using CRM tools or lead-tracking spreadsheets to manage pipeline and conversion metrics

Fluency in Nepali and English

• What We Offer

Opportunity to work in Nepal’s travel and tourism industry with direct customer-facing sales impact

Support from an operations team to help ensure accurate trip coordination and customer service

Performance-based incentives tied to bookings and sales outcomes (as applicable)

Structured work routine with tools and process for lead tracking, follow-ups, and reporting