Receptionist

Job Description

Key Responsibilities

Front Desk Management

• Greet and assist visitors, clients, and employees in a courteous manner.

• Maintain a tidy and organized reception area.

• Communication Handling

• Answer, screen, and direct phone calls promptly.

• Manage incoming and outgoing mail, packages, and deliveries.

• Fluency in English

• Knowledge of Word and Excel and PowerPoint preparation

Administrative Support

• Schedule and coordinate appointments, meetings, and conference rooms.

• Assist with data entry, filing, and maintaining records.

• Ability to type in Nepali

• Customer Service

• Provide information and guidance to visitors and callers.

• Handle inquiries and resolve minor issues efficiently.

Operational Assistance

• Support office management tasks such as ordering supplies.

• Collaborate with other departments for smooth workflow.

Job Specification

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience as a receptionist, front desk officer, or similar role.

• Strong communication and interpersonal skills.

• Proficiency in Microsoft Office Suite and office equipment (phones, printers, etc.).

• Professional appearance and demeanor.

Competencies

• Excellent organizational and multitasking abilities.

• Strong customer service orientation.

• Attention to detail and reliability.

• Ability to maintain confidentiality.