Experience Required

More than 2 years

Job Title

Product Growth & UX Specialist – My Ncell App

Department

Consumer Business

Location

Kathmandu, Nepal

Employment Type

Full-time

Role Overview

Are you passionate about using design, data, and experimentation to scale mobile products? We are looking for a Product Growth & UX Specialist to shape the user experience and drive active growth for the My Ncell App.

You will identify friction points in user journeys using product analytics, design intuitive UI solutions, and execute A/B growth experiments to boost engagement, feature adoption, and retention across millions of users in Nepal.

Key Responsibilities

Data-Driven UI/UX Design

Translate user data, customer feedback, and business goals into high-fidelity mobile designs, prototypes, and user flows in Figma.

Own and continuously optimize end-to-end user journeys (onboarding, bill payments, pack purchases, loyalty programs).

Maintain and evolve the My Ncell App design system for seamless visual consistency across iOS and Android.

App Growth & Funnel Analytics

Monitor and analyze core app funnel metrics (conversion rates, drop-off points, daily/monthly active users) using analytics tools like GA4, Firebase, or Mixpanel.

Formulate hypotheses and run A/B testing / growth experiments to optimize onboarding, purchase/recharge flows, and feature adoption.

Leverage push notification UX, in-app messaging, and micro-interactions to drive user retention and engagement.

Design QA & Pre-Launch Validation

Perform Design QA & User Acceptance Testing (UAT) on staging builds to ensure live releases strictly match design specs, interactive behaviors, and tracking telemetry.

Collaborate closely with development teams and Product Managers to log, prioritize, and fix UI/UX defects before public releases.

Requirements & Qualifications

Experience: 2+ years of experience in UI/UX Design, Product Growth, Product Management, or Digital Product Marketing for mobile applications.

Design Toolkit: Strong proficiency in Figma, wireframing, prototyping, and mobile UI guidelines (iOS HIG & Material Design).

Analytics & Growth: Hands-on experience with mobile analytics tools (Firebase, GA4, Clarity) and funnel optimization.

Mindset: A hybrid mindset, creative visual design backed by analytical problem-solving. Obsessed with drop-off metrics and user friction.

Education: Bachelor’s degree in Management, Computer Science, Information Technology, Business, or a related field.

Portfolio: A portfolio or case study showing past mobile app designs, user journey optimizations, or growth/conversion improvements is preferred.

What we offer

International Working Environment, Robust Performance Management Process, Internal Opportunities, Ncell Academy Trainings, Work – Life Balance, Flexible Working Practices, Competitive Compensation, Festive Allowance, Social Security Fund, Leave Travel Allowance, Medical Insurance, Communication Facilities, etc.

About Company

At Ncell, we are passionate about our values, principles,

and our strategic priorities. We believe that having the right talent in the

right roles enables execution, improves our customer’s experience, and delivers

breakthrough results. This is what makes us a winning team.

At Ncell, we lay much emphasis on our corporate values

Uncompromising Integrity, Exceptional Performance, Customer at our Heart,

Breakthrough Innovation, and One Company - One Family. These values are the

most integral part of our business. We carry out our daily business by keeping

these values in mind as we, as an organization strongly stand for it.

Applicants must have the highest ethical standards, strong

leadership skills, excellent judgment, a sense of personal initiative, and

problem-solving abilities.

Ncell offers a competitive package that is designed to make

you feel an integral part of the team and directly involved in the company's

success.

Ncell is also committed to

protecting Applicants' personal data. In Ncell, we take privacy seriously and all our activities are

underpinned by our T.R.U.S.T principles of being Transparent, respecting your Rights, in our Use

of personal data, through robust cyber Security practices and we take due care when

Transfer of data is required. Click the link to know more about applicants privacy

https://webapi.ncell.com.np/upload/Notice/Ncell_Axiata_Privacy_Notice_for_Candidates.pdf