Front Desk Officer

Job Description

Sagarmatha College is seeking a friendly, organized, and professional Receptionist / Front Desk Officer to be the first point of contact for visitors, students, and parents. The ideal candidate will ensure smooth front desk operations while providing excellent customer service and administrative support.

Key Responsibilities

• Greet and assist visitors, students, and parents in a courteous and professional manner
• Handle incoming calls, emails, and inquiries promptly and efficiently
• Provide accurate information about college programs, admissions, and services
• Maintain visitor logs and front desk records systematically
• Coordinate with academic and administrative departments for smooth communication
• Assist in admission-related and general administrative tasks
• Manage appointments, schedules, and basic office coordination
• Ensure the reception area is clean, organized, and presentable at all times

Job Specification

• Minimum +2 completed; Bachelor’s Degree preferred (Management or related field)
• At least 1 year of relevant experience (freshers with strong skills may also apply)
• Excellent verbal and written communication skills
• Basic computer knowledge (MS Office, email handling, data entry)
• Pleasant personality with a professional appearance
• Strong organizational and multitasking abilities

Required Skills

• Communication & Customer Service
• Time Management & Multitasking
• Professionalism & Grooming
• Basic IT & Office Skills

What We Offer

• Competitive salary based on experience
• Supportive and professional working environment
• Opportunity to grow within the education sector