Help Desk Support Trainee
full-time
Quick Overview
- CategoryOther Opportunities
- LocationKathmandu
- Job TypeFull Time
- Deadline2026-09-06
Job Description
Responsibilities
- Respond to user inquiries via phone, email, or ticketing system.
- Diagnose and resolve technical issues related to software and network connectivity.
- Log and track all support requests in the help desk system.
- Escalate unresolved issues to Level 2/Level 3 support teams.
- Provide guidance and training to users on basic IT processes.
- Maintain documentation of common issues and solutions.
- Ensure compliance with IT policies and security standards.
Other Jobs at Infinite Computer Solutions
Loading...
Similar Jobs
Vacancy notice from Nabil Stock Dealer Ltd.
Government/Bank/NGO
Trainee Assistant, Junior Assistant, Assistant, Management Trainee, Junior Officer, Officer
Janautthan Samudayic Laghubitta Bittiya Sanstha Ltd.
Public Health Officer, Auxiliary Health Worker (AHW), Office Helper
Gulariya Nagarpalika
आवश्यकता
Centre for Mental Health & Counselling Nepal
Terms of Reference
Centre for Mental Health & Counselling Nepal
CRM Executive
FroxJob-Recruitment
Scan to open on your phone · Download QR