RideMandu, a growing ride-hailing service company, is looking for a friendly, responsible, and computer-savvy Front Desk Officer to manage front desk operations and provide professional support to customers, riders, and internal teams.

The ideal candidate should have strong computer skills, good communication abilities, and a willingness to learn. Freshers with the right attitude and basic office skills are encouraged to apply.

Key Responsibilities

• Manage daily front desk and reception activities.
• Greet and assist visitors, customers, riders, and other stakeholders professionally.
• Handle incoming calls, messages, and general inquiries.
• Provide basic information and support regarding RideMandu’s services and operations.
• Assist customers and riders with general issues and direct them to the appropriate team when required.
• Perform data entry and maintain accurate records and documents.
• Use computer systems and office software for daily administrative tasks.
• Coordinate with different departments to ensure smooth day-to-day operations.
• Maintain proper records of inquiries, complaints, and follow-ups.
• Perform other administrative and front-desk duties as assigned by management.