Job Summary

The Office Runner supports daily office operations for Satko International Group by ensuring tasks, deliveries, documents, and customer requests are handled promptly and accurately. This is an entry-level role ideal for candidates with at least 6 months of experience who can coordinate work on their own while also assisting teammates to keep the office running smoothly.

Key Responsibilities

Deliver and collect documents, letters, and parcels between the office, partner locations, and relevant stakeholders as assigned.

Support office coordination by running errands for procurement, paperwork, and internal requests.

Handle customer-facing tasks such as basic inquiries, directing visitors, and assisting with simple service requests.

Collect cash and cheques from customers and ensure amounts are recorded correctly as assigned.

Maintain cleanliness and basic organization of office reception/runner-related areas, including restocking commonly used items.

Track deliveries and pending tasks using a simple log and report status to the office coordinator or supervisor.

Ensure documents are delivered securely and confidentially, following internal procedures.

Assist with day-to-day administrative support such as photocopying, scanning, filing, and preparing documents for dispatch.

Requirements

10+2 (or equivalent) education with readiness to learn office and logistics processes quickly.

6 months of relevant experience in office support, delivery/runner work, or customer-facing operations.

Communication — clear and polite spoken communication for customer interactions and internal coordination.

Ability to work independently — capable of completing assigned runs and tasks without constant supervision while following instructions.

Ability to work in a group — works well with office staff during busy periods, supports team needs, and hands over tasks correctly.

Customer handling — assists customers respectfully, listens to needs, and directs queries to the correct person when required.

Basic computer skills — comfortable using email, document handling tools (e.g., scanning/printing), and maintaining simple records.

Driving/route familiarity (if required by the role) — ability to travel locally reliably and follow safety and traffic rules.

Nice to Have

Experience in distribution or retail support roles (runner, store support, or customer service).

Familiarity with local Kathmandu/major business routes and basic navigation for timely deliveries.

Prior experience using office tools such as printers, scanners, and basic MS Office files.

What We Offer

A stable, learning-focused environment where you can grow in office operations and customer support.

Support from supervisors and on-the-job guidance for safe and accurate task execution.

Opportunities to build practical experience in a distributor business setting with regular exposure to real workflows.

Standard employee benefits as per Nepal labor practices (as applicable).