We are looking for an experienced Social Media Account Manager to manage client relationships, coordinate internal teams, and ensure smooth delivery of digital marketing projects. The role combines client servicing, project coordination, and account growth, with responsibility for maintaining strong communication and ensuring work is delivered on time.

Location

Remote

Working Hours

6 AM - 2 PM

Responsibilities of the Candidate

Manage a portfolio of approximately 5–6 client accounts across different industries.

Lead client meetings, including onboarding, monthly reviews, content planning, and feedback sessions.

Translate client requirements into clear briefs for editing, design, strategy, and paid media teams.

Follow up with clients for footage, feedback, approvals, and other required materials.

Coordinate internal teams and resolve delays before they affect delivery.

Review content and creative work before it is shared with clients.

Prepare and present monthly performance reports in clear, easy-to-understand language.

Maintain accurate account information in project management systems.

Support client renewals and identify opportunities to grow existing accounts.

Ensure all client communication, deliverables, and timelines are properly managed.

Maintain a strong understanding of short-form content and changing social media trends.

Requirements

Minimum 2+ years of experience in account management, client servicing, customer success, or a similar client-facing role.

Strong written and verbal communication skills in English and Nepali.

Confident and professional when handling client meetings and challenging conversations.

Excellent organizational, follow-up, and project coordination skills.

Comfortable using project management systems, client dashboards, scheduling tools, and Google Workspace.

Basic Canva skills and a good understanding of visual quality and content presentation.

Strong attention to detail and ability to manage multiple deadlines.

Understanding of short-form social media content and digital marketing is highly preferred.

To Apply

Please send your updated CV to [email protected]. Qualified candidates will be contacted for the next stage of the recruitment process.

Job Specification

Job Type

Full Time

Work Mode

Remote

Level

Mid

Openings

1

Apply Before

2026-09-16

Skills

Client Servicing

Canva

Google Workspace

Attention To Detail

Account management

Social Media Content

Scheduling Tools

View the original posting and apply on SathiJob.