Major Job Descriptions

 Process Visa Applications

Receive, verify, prepare, and submit visa applications while

ensuring all required documents are complete and accurate.

 Provide Visa Consultation

Advise clients on visa requirements, documentation, eligibility,

processing times, and embassy regulations for various countries.

 Coordinate with Embassies and Clients

Liaise with embassies, visa application centers,

airlines, and clients to track application status and resolve issues promptly.

 Maintain Records and Compliance

Keep accurate records of visa applications, passports,

payments, and confidential client information while ensuring compliance with immigration laws

and company policies.

 Deliver Excellent Customer Service

Respond to client inquiries, provide regular updates on

application progress, handle complaints professionally, and ensure timely visa processing.

Job Specifications

 Education & Experience

 Bachelor's degree in Business, Tourism, Hospitality, or a related field.

 Minimum 1–2 years of experience in visa processing, immigration services, or a travel

agency (preferred).

 Knowledge & Technical Skills

 Good knowledge of visa requirements, embassy procedures, passport regulations, and

travel documentation.

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