Key Responsibilities

Respond to customer inquiries through phone, email, WhatsApp, and other communication channels.

Communicate professionally with clients and business partners in fluent English.

Generate and follow up on sales inquiries to convert prospects into clients.

Build and maintain strong relationships with customers and business partners.

Prepare quotations, proposals, invoices, and other business documents.

Maintain accurate customer records and update databases and CRM systems.

Coordinate appointments, meetings, and daily administrative activities.

Assist in preparing reports, presentations, and business correspondence.

Support marketing and promotional activities when required.

Ensure excellent customer service and timely follow-up with clients.

Work closely with management to achieve business objectives and improve operational efficiency.

Required Skills & Competencies

Excellent spoken and written English (Mandatory).

Strong communication and interpersonal skills.

Good sales, negotiation, and customer relationship management skills.

Strong organizational and time management abilities.

Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Ability to multitask, prioritize work, and meet deadlines.

Professional attitude with strong attention to detail.

Ability to work independently as well as in a team environment.

Preferred Qualifications

Experience in sales, customer service, business development, or office administration.

Experience communicating with international clients is an advantage.

Familiarity with CRM software and digital communication tools is preferred.

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