Front Desk Representative (Machhapokhari Shopping Center )

Job Description

Role Description

This is a full-time, on-site role for a Front Desk Representative based in Kathmandu. The position involves managing front desk operations, handling phone calls, assisting with reservations, and providing excellent customer service. The Front Desk Representative will ensure smooth day-to-day reception activities while creating a welcoming and professional environment for visitors and team members.

Responsibilities

• Manage front desk operations
• Handle phone calls professionally
• Assist with scheduling and reservations
• Perform basic administrative tasks
• Provide good customer service

Qualifications

• Good phone etiquette and communication skills
• Basic knowledge of receptionist duties
• Ability to multitask
• Friendly and professional attitude
• Experience in a similar role is a plus
• Bachelor’s degree preferred (not mandatory)