Food Server

Job Description

Company Description

Roadhouse Pvt. Ltd. is a trailblazer in Nepal’s hospitality industry, renowned for introducing the first wood-fired pizza at the flagship Roadhouse Café in Thamel in 1992. With over 20 restaurants and boutique hotels in Kathmandu and Pokhara, the company has built a robust franchise model that supports local restaurateurs in expanding the brand's presence. Rooted in a passion for food, service, and community, Roadhouse is dedicated to creating memorable hospitality experiences and fostering a culture of innovation, sustainability, and inclusivity. The company is committed to nurturing local talent and contributing to societal well-being through its core values of integrity and excellence.

Role Description

This full-time, on-site role of Food and Beverage Cashier is based in Kathmandu. The Food and Beverage Cashier will be responsible for handling customer payments, ensuring accurate cash handling, and maintaining daily sales records. They will also provide exceptional customer service, assist with inquiries, and communicate effectively to ensure customer satisfaction. Additional tasks include maintaining a clean work area, adhering to food safety standards, and supporting the food and beverage team in their operations.

Qualifications

• Strong interpersonal skills and phone etiquette
• Proficiency in customer service and ensuring customer satisfaction
• Prior experience or skills in cash handling and operating POS systems
• Knowledge of food and beverage industry standards is a plus
• Detail-oriented with excellent organizational and time management skills
• Ability to work efficiently in a fast-paced environment
• Fluency in English and Nepali; additional languages are an advantage
• Completion of high school education or equivalent; prior cashier or F&B experience is preferred