Branch Manager (Parbat Branch)

Job Description

Company Description

SajiloNet Pvt Ltd, established in May 2016, is a licensed Internet Service Provider (ISP) in Nepal, delivering innovative and reliable internet and IT solutions to individuals and businesses. Backed by a leadership team with over 35 years of combined expertise in Information Technology and Management, SajiloNet bridges gaps in Nepal's market by aligning technical solutions with strategic business needs. The company emphasizes staying ahead in the industry by implementing cutting-edge technologies and providing seamless connectivity. As a pioneer in next-generation internet services, SajiloNet remains dedicated to offering exceptional digital experiences to its clients.

Role Description

This is a full-time on-site role located in the Parbat Rural Municipality for a Branch Manager at the Parbat Branch of SajiloNet Pvt Ltd. The Branch Manager will oversee daily operations, ensure the smooth delivery of internet services, manage a cross-functional team, and ensure the implementation of company strategies at the branch level. They will be responsible for business development, liaising with customers and local stakeholders, resolving escalations, supervising staff performance, and ensuring compliance with company policies. The role also involves monitoring operational efficiency and implementing initiatives to meet company goals and objectives.

Qualifications

• Leadership and team management skills to guide and motivate staff, ensuring high productivity and excellent performance.
• Experience in oversight of branch operations, including workforce management, process improvement, and meeting performance metrics.
• Customer relation management skills to maintain high standards of customer satisfaction and resolve customer issues effectively.
• Knowledge of internet services, IT solutions, and network infrastructure with the ability to ensure seamless technical operations.
• Strong communication, analytical, and problem-solving skills to handle complex scenarios and make effective decisions.
• Proficiency in preparing reports, analyzing trends, and implementing strategies for growth and efficiency.
• Educational background in Business Administration, Information Technology, or related fields; relevant certification is a plus.
• Familiarity with the local market and community in Mahabharat Rural Municipality is highly advantageous.
• Ability to work on-site and adapt to a dynamic and fast-paced environment.