We are looking for an experienced and responsible Supervisor to oversee daily operations, manage and motivate staff, maintain service standards, and ensure smooth customer experiences. The ideal candidate should have strong leadership, organizational, customer service, and problem-solving skills, with the ability to work in a fast-paced environment.

Key Responsibilities

• Supervise and coordinate daily operations to ensure smooth and efficient workflow.
• Lead, motivate, and manage team members to achieve operational and service objectives.
• Prepare staff schedules and support training and performance evaluation.
• Monitor customer service standards and resolve customer concerns professionally.
• Manage cash handling, expenses, and basic operational budgeting.
• Monitor inventory and ensure required supplies are available.
• Conduct regular inspections to maintain cleanliness, safety, and operational standards.
• Support marketing and promotional activities to improve sales and customer engagement.
• Prepare operational reports and communicate issues to management.
• Ensure company policies and procedures are properly followed.