Job Summary

We are looking for a friendly, organized, and creative Receptionist cum Social Media Handler to manage front-desk responsibilities while also handling the company’s social media presence. The ideal candidate should have excellent communication skills, a professional personality, and a good understanding of social media platforms.

Key Responsibilities

Handle patient reception, appointments, calls, WhatsApp, and inquiries.

Coordinate with doctors and clinic staff for smooth patient flow.

Manage basic billing, payments, and patient records.

Conduct monthly inventory checks and report stock status or requirements to the Manager.

Manage Instagram, Facebook, TikTok, and other social media platforms.

Create, schedule, and post engaging clinic-related content.

Handle social media DMs, comments, and inquiries.

Assist with content creation using Canva, CapCut, or similar tools.

Coordinate photos, videos, reels, and promotional campaigns.

Required Qualifications

Minimum Intermediate (+2) or equivalent.

Bachelor’s degree in Management, Marketing, Hospitality, or a related field is an advantage.

Previous experience in reception, customer service, social media, healthcare, beauty, or a similar field is preferred.

Good command of English and Nepali.

Ability to multitask and work in a fast-paced environment.

Willingness to work weekends when required.

Minimum 2-year commitment preferred.

What we offer?

Professional and supportive work environment

Opportunities for learning and growth

Employee benefits and services available after successful completion of the 3-month probation period

Performance-based growth opportunities