Apala Jewels is seeking a detail-oriented and customer-focused Junior Store Assistant (Client Service) to support daily store operations and deliver a refined luxury experience to our clients. This role is ideal for fresh graduates or entry-level professionals passionate about customer service, retail operations, and luxury brands. The position plays a key role in ensuring smooth store functionality while upholding Apala Jewels’ premium service standards.

Key Responsibilities

Client Service & Store Support

Greet and assist customers with professionalism, warmth, and attention to detail.

Support the host and sales team in managing customer flow and service needs.

Ensure every customer interaction reflects Apala Jewels’ luxury brand values.

Sales & Product Support

Assist the sales team by arranging products and providing required items during the sales process.

Develop and maintain strong product knowledge of jewelry collections, materials, craftsmanship, and key selling points.

Merchandising & Store Ambience

Maintain impeccable store presentation, including displays, cleanliness, and organization.

Conduct daily store ambiance checks to ensure a premium shopping environment.

Inventory & Stock Management

Assist with inventory activities such as receiving, tagging, organizing, and tallying stock.

Perform physical stock tally and update stock status (available, sold, booked, shoot, taken-by, destroyed).

Update tab pictures of stock items as required.

Operations & Administration

Handle transactions accurately, including cash, card, and other payment methods.

Maintain and update CRM sheets daily.

Update Apala Signature and real-time appointments via Slack.

Back up files, images, and store-related documentation.

Update delivery tasks and coordinate as required.