We are looking for an organized and detail-oriented Onboarding Coordinator to manage day-to-day client onboarding activities. The role involves data entry, task management, client communication, training coordination, and ensuring every onboarding step is completed accurately and on time.

Location

Remote

Working Hours

10:00 AM – 6:00 PM (Brisbane Time Zone)

Responsibilities of the Candidate

Manage accurate client, property, and owner data entry.

Maintain onboarding tasks, statuses, dates, and documentation in Asana.

Review checklists before client handoffs and go-live.

Handle routine onboarding emails and provide timely responses to client queries.

Schedule training sessions, send invitations, and follow up on attendance.

Coordinate with internal teams to ensure smooth client onboarding.

Escalate technical, commercial, or sensitive client issues to the supervisor.

Use Claude/AI tools to improve efficiency while personally verifying all client-facing information.

Maintain accurate records and ensure onboarding deadlines are met.

Identify errors, missing information, or incomplete tasks before they affect clients.

Requirements

Minimum 2 years of experience in client onboarding, customer success, client coordination, operations, or a similar role.

Strong written and spoken English.

Excellent attention to detail and accuracy.

Experience with Asana or similar project/task-management tools.

Comfortable using Claude or other AI productivity tools.

Strong client communication, follow-up, and organizational skills.

Comfortable working independently in a remote environment.

Reliable high-speed internet and a suitable home-working setup.

Ability to work according to the Brisbane time zone.

To Apply: Please send your updated CV to [email protected]. Qualified candidates will be contacted for the next stage of the recruitment process.

Job Specification

Job Type

Full Time

Work Mode

Remote

Level

Mid

Openings

1

Apply Before

2026-10-16

Skills

Client Onboarding

Client Communication

Client Coordination

Customer Success

Quality Checks

Documentation

Data Entry

View the original posting and apply on SathiJob.