Responsibilities

• Oversee project scope, timelines, and quality to ensure alignment with organizational goals.
• Lead and facilitate sprint planning, retrospectives, and daily stand-ups to optimize team dynamics and project outcomes.
• Collaborate with other Scrum Masters and Associate Scrum Masters, providing guidance and support as needed.
• Promote Agile frameworks, enhancing team communication and collaboration for optimal project execution.
• Act as the primary contact for external communications with stakeholders, including clients.
• Utilize tools like JIRA to monitor sprint progress and present detailed, data-driven insights during scrum meetings.
• Collaborate with product owners to manage backlogs and effectively handle new requests.
• Generate and analyze key project metrics using PowerBI and JIRA to provide management with insights on project progress and blockers.
• Present the status of resource allocation and provide strategic insights for optimizing resource deployment.
• Address conflicts and remove impediments to maximize team productivity and project flow.
• Drive the development teams towards greater scrum maturity by advocating for best practices and self-management.
• Follow the guidelines set by the Scrum department and adhere to industry best practices to maintain high standards of Scrum practices.
• Ensure adherence to Scrum ceremonies, maintain sprint burndown charts, and use metrics to evaluate and enhance sprint outcomes.
• Design and automate reports and dashboards using tools like PowerApps, improving the efficiency and accessibility of project data.

Required Skills and Experience

• Bachelor's degree in computer science, Business, or a related field.
• At least 3-5 years of experience in software development projects, with a minimum of 3 years in a Scrum Master role.
• Scrum Master certification (CSM, PSM) is required.
• Proficient in Salesforce technologies; additional Salesforce certifications are advantageous.
• Expertise in servant leadership, facilitation, situational awareness, conflict resolution, and continual improvement.
• Knowledge of diverse Agile methodologies, including XP, Kanban, and others.
• Skilled in Agile practices like User Stories, ATDD, TDD, Continuous Integration, and Automated Testing.
• Advanced ability in data analysis and reporting, proficient with tools such as PowerBI and JIRA.

Personal Characteristics

• Excellent command of English, with outstanding verbal and written communication skills.
• Demonstrated leadership and mentoring capabilities.
• Strong collaborative skills, able to engage in and comprehend discussions with Product Managers, Engineering, Quality Control, Technical Writing, DevOps, and other team members.
• Strong analytical and problem-solving skills with a flair for conflict resolution.
• Highly motivated, with a passion for continuous learning and personal growth.
• Able to handle pressure and adapt to changing priorities and tight deadlines.
• Detail-oriented with a proactive approach to problem identification and resolution.

Only shortlisted candidates will be notified regarding the further selection process.