Holidays & Visa officer

Job Description

Company Description

Sasto Tickets is Nepal's first complete secure and reliable online travel agency, specializing in services such as airline tickets, Travel insurance, forex, accommodation, choppers, trekking, vehicle rentals, adventure sports, and events. We provide a comprehensive platform for all travel and adventure needs in Nepal. Our commitment to secure and reliable services ensures a seamless and convenient experience for our customers.

Role Description

This is a full-time role for a Holidays & Visa Officer located on-site in Kathmandu. The Holidays & Visa Officer will be responsible for assisting clients with visa applications, providing guidance on immigration issues, organizing holidays, and ensuring customer satisfaction through excellent customer service. Daily tasks include handling visa documentation, staying up-to-date with immigration regulations, coordinating holiday packages, and resolving client inquiries in a professional manner.

Qualifications

• Experience with visa applications and Immigration Issues
• Strong Interpersonal Skills and Communication skills
• Customer Service experience
• Excellent problem-solving and organizational skills
• Ability to work in a dynamic, fast-paced environment
• Proficiency in relevant software and tools
• Bachelor's degree in a relevant field preferred