About Kalash ServicesKalash Services Pvt. Ltd. is a leading Business Process Outsourcing (BPO) company based in Lalitpur, Nepal, providing high-quality inbound and outbound customer support solutions. We are committed to delivering exceptional service through innovation, technology, and a highly skilled workforce.Role OverviewWe are looking for a results-driven Sales Lead to lead our sales initiatives, generate new business opportunities, and drive revenue growth. The ideal candidate will have strong leadership, client relationship management, business development, and negotiation skills, preferably with experience in the BPO/ITES or outsourcing industry.Key Responsibilities

• Lead and manage the sales and business development team to achieve revenue and business targets.
• Develop and execute sales strategies aligned with company objectives.
• Identify and generate new business opportunities through market research, networking, referrals, and outbound sales.
• Build and maintain strong relationships with prospective and existing clients.
• Identify client requirements and propose suitable BPO/outsourcing solutions.
• Prepare and deliver sales presentations, proposals, quotations, and commercial negotiations.
• Manage the sales pipeline, track leads, and ensure timely follow-up and conversion.
• Monitor sales performance and prepare regular reports for management.
• Coordinate with Operations, HR, and other departments to ensure smooth client onboarding and service delivery.
• Conduct market and competitor analysis to identify new opportunities.
• Coach, mentor, and motivate the sales team to improve performance.
• Maintain accurate records of leads, prospects, client interactions, and sales activities.

Required Qualifications & Skills

• Bachelor's degree in Business Administration, Marketing, Management, or a related field.
• 2–4 years of relevant experience in sales/business development; BPO/ITES experience is preferred.
• Proven experience in achieving sales targets and managing client relationships.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Good understanding of B2B sales and business development processes.
• Strong leadership and team management abilities.
• Ability to work independently, manage multiple priorities, and perform under targets.
• Proficiency in MS Office and CRM/sales management tools.

Key Competencies

• Sales & Business Development
• Lead Generation & Conversion
• Client Relationship Management
• Negotiation & Communication
• Team Leadership
• Strategic Thinking
• Target Orientation
• Problem Solving
• Market Analysis

What We Offer

• Competitive salary and performance-based incentives
• Growth and career development opportunities
• Professional and collaborative work environment
• Learning and leadership opportunities

Skills

management,sales,business development,outsourcing,leadership,communication