Vacant position

Pharmacist

Salary

20-30k {Negotiable}

Location

Kathmandu

Key Responsibilities

> Processing Medicine Invoices: Reviewing and managing incoming medicine invoices for accuracy and recordkeeping.

> Creating Orders via WhatsApp and Viber: Processing direct and indirect medicine orders sent by customers through WhatsApp and Viber platforms.

> Handling MDE Issues (Missed, Damaged, Exchange): Investigating and resolving issues related to missed, damaged, or exchange requests for products.

> Product Verification and Inspection (Related to MDE Issues): Inspecting and verifying products returned or flagged under MDE to ensure quality and compliance.

> Communicating with the Customer Care Team: Responding to customer inquiries about both medicine and non-medicine products through the customer care team.

> Handling Prescription Orders : Coordinating and communicating with customers regarding prescription orders using the admin system.

> Managing Medicine Transfers (Syntax Transfer to Location): Overseeing the transfer of medicines to appropriate locations using the Syntax system.

> Maintaining the Pharmaceutical Station: Ensuring proper stock rotation, checking expiration dates, maintaining product organization, and upholding hygiene standards.

Job requirements

> Minimum a year of experience in similar role.

> Attention to Detail: Ability to accurately review invoices, verify product quality, and manage inventory records.

> Communication Skills

Proficient in responding to customer queries

> Problem-Solving Ability: Skilled in identifying and resolving issues related to missed, damaged, or exchanged products efficiently.